present the Information Systems department (which undertakes the IS projects) is a non-recharged cost centre.
However, the organisation wishes to explore the advantages and disadvantages of other charging approaches.
Four approaches are being considered
(1)Non-rechargeable cost centre (current situation)
(2)Recharged at cost
(3)Recharged at a mark up (profit centre)
(4)Setting up a separate IS company
Required:
FOR EACH of the FOUR approaches listed above:
(i)briefly describe the principle of the approach;(1 mark)
(ii)briefly describe ONE advantage of the approach;(2 marks)
(iii)briefly describe ONE disadvantage of the approach.(2 marks)
The mark allocation shown is for each approach, four approaches are listed.
(20 marks)
5(Designing Information Systems)
An organisation wishes to purchase a software package to administer its workflow requirements. It is currently drawing
up an Invitation to Tender (ITT) to send out to potential suppliers.
Required:
(a)Identify and briefly describe the contents of FOUR possible sections of the Invitation to Tender which will be
sent to the potential suppliers.(12 marks)
(b)Some of the managers are sceptical about the formal drawing up of an ITT. Project manager, Mary Mendes,
claims ‘our approach is to select a software package from a well-established software house, show it to the users
and convince them that it is what they want. Ours is a much quicker approach than all this formal ITT stuff’.
Explain the potential problems of Mary’s approach to software package selection and explain how these are
overcome by a formal approach that includes the production of an ITT.(8 marks)
(20 marks)
4
6(Evaluating Information Systems)
An examination board currently has a system where the following details are held about examinations. There are
currently 1,000 examinations on file, set by 100 examiners. Each examiner has set 10 examinations. There is a
simple computer file (called ASSESSMENT) containing 1,000 records. Each record has the following structure:
ASSESSMENT file
Field nameLength of fieldType of field
Examination number4Numeric
Examination name30Character
Examiner name30Character
Examiner address50Character
Passmark2Numeric
